Payday Denies Help From Own Social Platforms

Many people wonder why they've not been replied on Twitter, Instagram, Facebook. Some including me have complained why there has not been any resolved issue since they've complained through social pages. 

At this moment, Payday have over 270k users, with a good number actively using Payday for everyday transactions. 



 "However, to better serve you and improve the efficiency of the support we provide for you, we are streamlining our support conversations to our in-app chat and support emails only."


 


"We will no longer provide support via Twitter, Facebook or Instagram DMs. Please do not respond to any social account that reaches out to you." 


 

"We believe that this would help to prevent our users from getting scammed by people impersonating us on social media and ensure that we can respond to all issues within a defined system. This will also help us properly track customer interactions/history."


 

You can only reach out to Payday through the in-app chat (Settings > Help Center > Chat) or via our EMAIL : support@usepayday.com





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